TrueAgentReady
Academy · Medicare
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TPMO disclaimer: We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options. Medicare practice never submits real enrollments or changes coverage; Academy training purchases are separate.

Medicaid color key ▾
  • Green · Full Medicaid

    Full state benefits; covered services still depend on state and plan rules.

  • Yellow · QMB-only

    Medicare premium and Part A/B cost-sharing help; not full Medicaid.

  • Orange · SLMB / QI

    Part B premium help; not full Medicaid or medical cost-sharing help.

  • Red · QDWI

    Special Part A premium help; not an automatic disqualification.

Medicaid colors describe assistance, not call permission. Verify state benefits and plan eligibility. No / Unknown has no assistance color. Red QDWI is separate from a red blocked-call warning.

Truedell Enterprises LLC · TrueAgentReady Academy

Refund Policy

Effective October 18, 2026

Paddle's Refund Policy

Truedell Enterprises LLC uses Paddle as the Merchant of Record for TrueAgentReady Academy purchases. Our purchases are covered by Paddle's Refund Policy, including its applicable refund request periods and statutory cancellation rights. Please review that policy for the terms that apply to your purchase.

How to request a refund

Visit paddle.net to request a refund or get help identifying your purchase. Have your purchase email and order or transaction reference available. Do not send full card details, Medicare identifiers or beneficiary information.

For Academy support or help with a refund request, contact Truedell Enterprises LLC at Trueagentready@gmail.com. Refunds are processed through paddle.net.

Paddle handles refund requests and payment-method processing. The time for funds to appear depends on your payment provider. See Paddle's Buyer Terms for payment and cancellation mechanics. Nothing in this notice limits statutory consumer rights.

Refunds are different from cancellation

Canceling a subscription stops its next renewal and retains access through the confirmed paid term; it does not itself request a refund. To request a refund, use paddle.net. A full refund ends access funded by that purchase. A partial refund retains access. Separate valid purchases or agency-seat entitlements are not canceled by a refund of another purchase.

More information is available in our Terms & Conditions.